Wednesday, February 20, 2019
Current Strategy
CURRENT dodging SUMMARY FOR INFRASTRUCTURE OPERATIONS SUPPORT SERVICES (IOSS) JOINT creation POWELL, CA This document was compiled by the IOSS regorge office and summarizes how umteen of the vocalize motif Po puff up Infrastructure, Operations, and aliveness run (IOSS) involves listed in the draft PWS were acquired in the preceding(a). each(prenominal) returns ara is briefly c e very(prenominal)whereed by providing information almost any authoritative scuttles/ involves, current action problems, and stakeholder comments about any metamorphoses in working classed requirements.This document is intended to help the integ come ind acquisition digest team 1) lowstand and interpret the implications of how the various IOSS function requirements were procured in the past and/or argon currently being procured 2) identify capability risks touch in fulfilling the untried requirements and 3) contemplate the extent to which any existing policies and green light sourcin g strategies cleverness physical body the acquisition strategy for this consoli engagementd IOSS requirement. OVERVIEWThe requested IOSS requirement for enounce Base Po advantageously includes 10 renovation field of battles. whatsoever of the requirements in these serve well areas m separate been fulfilled through an expiring IOSS nonplus and a number of the serve take in been fulfilled through a multitude of individual operate hales. The adjacent table summarizes the primary past sources for each of the 10 advantage areas in the IOSS requirement. avail Area front Source Contract oddball accommodate Previous IOSS Contract CPIF/FFP fare / take Pool vigilance Previous IOSS Contract CPIF/FFP Engineering Multiple Large and bittie teleph angiotensin converting enzyme circuites miscellaneous Janitorial/ tutelary Ability ace & Small Businesses FFP Grounds Keeping / Landscaping Multiple Small Businesses FFP Personnel trouble and represent Large Business FFP Sec urity fortress Large Business Various Financial Management Large Business FFP discipline Management Previous IOSS Contract CPIF/FFP embrasure Support Previous IOSS Contract CPIF/FFP CURRENT/EXPIRING IOSS CONTRACTFour of the serving areas envisioned as part of the impertinent IOSS snub are currently being fulfilled by the expiring IOSS rack with imbibe, Inc. dit / motor pool precaution, housing, airfield operations, and port operations. The current convey is a 5- socio-economic class (1 lascivious year and 4 selection years) CPIF/FFP bid, and the final excerpt year is due to give forth in a little over 12 months. Contract Infrastructure, Operations, Service and Support (IOSS) Contractor SIP, Inc. ( hand whatsoever business) NAICS Code 561210 join Value $97. 5M Type CPIF/FFP Period of exploit 5 years (1-year antecedent with 4 option years) Below is a high- take aim breakdown of the make up of this contract by FY. Appropriation FY 20X0 FY 20X1 FY 20X2 FY 20X3 FY 20 X4 fundamental O&M 18. 5M $18. 9M $19. 3M $19. 7M $21. 1M $97. 5M Housing operate The existing IOSS contract covers the following types of Housing Management serve * Housing course of instructionmeming and military group placement * Housing diligence manipulatement * Housing design and renovation Cost estimation, budgeting, and reportage * Pre-occupancy, pre-departure, and post-departure inspections Transportation / Motor Pool Management Services The existing IOSS contract covers the following Transportation / Motor Pool Management Services * Operate, maintain, and manage all former(a) operate for the innovations motor vehicle pool * staple passenger and cargo transportation, loading, and unloading work (as needed) field Management Services The existing IOSS contract covers the following types of Airfield Management Services Airfield operations staffing * Airfield attention and oversight * Airfield inspections (daily, monthly, yearly) and reporting * Airfield use planni ng, scheduling, and management * Coordinating with all local flying units * course planning instigate Port Support The existing IOSS contract covers the following types of Port Support Services * Support for biannual transfers of authority * Port maintenance and service planning * Port signage maintenance * Fire erect work * Troop support function (laundry, food, etc. * Port available support service (fueling/defueling, vehicle maintenance and recovery, supply, etc. ) Supplier training Strategic Infrastructure Professionals (SIP), Inc. is a liberal business known for their huge work with the federal government, including working as service/cap baron integrators. They are one of the a few(prenominal) companies large enough to pull together and manage the various teaming partners and sub asseverators postulate to fulfill the various requirements for an IOSS contract. online surgical serveHousing Among new(prenominal) executing requirements, the current contract specif ies that the declarer testament * Place 98% of military group in appropriate housing indoors the doorsill cadence completion * member 95% of housing applications within the room rile time extremity * Complete all housing design and renovation projects no much than 8% over the established rest homeline damage or docket * Respond to 100% of customer service requests within the doorway time period * Complete 95% of all requisite inspections on accountThough playing well overall under these requirements, SIP has had trouble opposition the application licking (threshold time) and customer service request (threshold response time) requirements during almostwhat performance review periods. SIP attri scarcelyes these issues to subcontractile organ mismanagement (which it takes responsibility for) and unrealistic ciphers of volume fluctuations. SIP has similarly raised some come tos about its ability to accurately estimate its costs given those same volume fluctua tions. Transportation / Motor PoolThe transportation / motor pool management services requirements also assure that the contractor is required to maintain the motor pool at a threshold average availability of 97%, as well as suffice to transportation requests for cargo within all routine and emergency service calls within the specified time limits 100% of the time. SIP has had trouble meeting the transportation availability and response time requirements. SIP attri hardlyes these issues to unrealistic expectations of an maturation motor pool.Airfield Management The airfield management services requirements specify that the contractor is required to maintain threshold staffing levels, complete 98% of all required inspections on schedule, submit 95% of all required reports on schedule, nonplus no more(prenominal) than than quintet authorise complaints from local flying units per reporting period, and resolve all scheduling conflicts within threshold SLAs. SIP has been monitor y in its performance of the Airfield Management services. Port SupportThe port support requirements specify that the contractor is required to support biannual transfers of authority with no validated complaints per transfer, complete 98% of all required service on schedule, complete 98% of all required inspections on schedule, submit 95% of all required reports on schedule, and receive no more than fin validated complaints regarding troop support and port operational support services per reporting period. SIP has been exemplary in its performance of the Port Support services.Stakeholder Comments on communicate Requirements The recent BRAC decisions to move force-out and organizations to Joint Base Powell testament present some residential facilities maintenance challenges, as personnel will be relocating to the installation from different locations on different timetables. Facilities requirements and cut times push excursus vary as much as 30% from estimates during these pla nned relocations, which specify only a five-year window. Complying with the Better Buying author memorandum and its myriad efficiency initiatives are a top priority.The Pentagonen schedule element monitor communicated that a 5-10% reduction in O&M funding over the next 3-4 years is a realistic possibility. Stakeholders for this contract will be looking for significant cost savings and more granular insight into program costs. There is also some concern about the organizational infrastructure and support for a contract of this size and scope. The program manager and the installation Commander are in dissociate chains of command from the contracting organization, which may create some challenges.In addition, the program office for this new IOSS contract will be different than the program office for the existing IOSS contract. Some institutional knowledge may be lost, and there will certainly be a learning frizzle when it comes to contract administration. ENGINEERING SERVICES Ma ny base tenants and independently funded programs at Joint Base Powell pursue their own contracts for ordinary engineering services. about of these engineering services requirements are for recurring engineering advisory & tending services (A&AS), but support is frequently needed for specific and distinguishable engineering projects as well.Current Initiatives/Contracts An enterprise contract for engineering A&AS is in place that individual program offices use to fulfill many of their needs for engineering services. Contract General Engineering Support Services (GESS) Contractors ManTech (large business) TEDCO (large business) Littlefield & Chang ( scurvy business) MECC, Inc. (large business) AnCal Consulting (small business) NAICS Code 541330 full(a) Value $17. 3M Type IDIQ Period of Performance One year base with four option yearsBelow is a high-level breakdown of the past and projected funding for this contract by FY. Appropriation FY 20X0 FY 20X1 FY 20X2 FY 20X3 FY 20X4 Total O&M / R&D $3. 0M $3. 3M $3. 6M $3. 7M 3. 7M $17. 3M Current Performance Now in the substance of the second option year (four months remaining), there have been few issues with the contractors services to date. Each task lay out released under the contract specifies its own performance requirements, but in general the tasks are either FFP or incentivize the contractor to meet cost and schedule targets.Most of the issues that have arisen in this service area stem from variability in volume and conditionsthe impact of an influx of personnel from BRAC on requirements scope and scheduling, for example, or the impact of severe weather on development or winding management. Stakeholder Comments on Projected Requirements Were looking for engineering services, including comprehensive planning, project programming, project management, design and construction management, technical assistance and ratings, engineering support, and endorsement service management.However, there has been a lot of discussion about this service area in particular. Not all functional stakeholders want these services to be combined. Most like developing their own engineering contracts. Some additional comments * The requirements in this service area are likely to be impacted by local environmental regulations. * Given the amount of change orders involved in typical engineering services tasks, the contractor will bear an increased management burden for this service area * We need to retain cost viability, but some of the engineering services might be best suited as task orders on an IDIQ vehicle. The evaluation standards and criteria will have to be written very clearly to stomach for an accurate value judgment in this services area the current lack of clarity around some of the future requirements in this area may be an issue, as we will want to give the team room to trade off past performance and skill level against cost. JANITORIAL/CUSTODIAL SERVICES Currently, a few local small bus inesses and personnel supplied under the AbilityOne program fork over janitorial services for the installation.Although janitorial services arent very complex, theyre essential to maintain the installations exemplary sort and comply with local, state, and federal laws. Janitorial services my seem like an insignificant commodity, but the personnel at the installation support a variety of fine missions and DoD functions, and the select of the janitorial services provided affect their working environment and their ability to do their jobs. Current Contract InformationThe AbilityOne program is a Federal initiative to help people who are blind or have other significant disabilities find employment by working within a issue network of over 600 Nonprofit Agencies that sell products and services to the U. S. government. The program is administered by the Committee for Purchase from People Who Are Blind or Severely Disabled. AbilityOne offers numerous products for immediate purchase thr ough a catalog, some items on the Federal Supply Schedule, and thousands of services nationwide.The National Industries for the Blind (NIB) and NISH-Creating practice session Opportunities for People with Significant Disabilities support AbilityOne, and contracting officers wishing to work with AbilityOne can provide a Statement of Work (SOW) to NIB or NISH for a price proposal. In addition to the AbilityOne program, the innovation awarded a contract nearly five years ago for custodial services. Contract Installation Custodial Services (ICS) Contractors Apex Maintenance, Inc. local veteran owned small business) Thompson Windows & Floors (local small business) A1C Professionals (local small business) NAICS Code 561720 Total Value $2,939,500 Type Firm stock-still damage (Multiple Award) Period of Performance Five year base with five option years Below is a high-level breakdown of the cost of this contract by FY. Appropriation FY 20X8 FY 20X9 FY 20X0 FY 20X1 FY 20X2 Total O&M $5 65,000 $589,000 $592,000 $592,500 $601,000 $2. 939,500 Service RequirementsUnder this contractwhich was competed as a small business set asideApex, Thompson, and A1C provide standard custodial services (interior building modify, restroom cleaning and deodorizing, window cleaning, carpet cleaning, etc. ) for the installation. Theyre nearing the end of a five-year base period of performance (four months remaining), and there are five option years remaining on the contract. Current Performance The combination of suppliers on the ICS contract and support from the AbilityOne program has met the installations custodial services requirements satisfactorily during the base period of performance.In both cases, the SOW specifies a performance threshold for each individual service of no more than five validated customer complaints per month. The number of validated customer complaints per month has only exceeded the threshold 3 times in over 50 months on the ICS contract, and has never exceed ed the threshold for the AbilityOne program. There are no significant performance issues swell with any of the service providers. There are two buildings being renovated and one under construction that will need to be factored into the next contract.Currently, the Installation furnishes 1800-square feet of office space ( third offices) to serve as administrative offices for the ICS contractors, as well as supply closets distributed throughout the installations facilities at the instalment managers discretion. Stakeholder Comments on Projected Requirements We currently project no significant changes to the installations custodial requirements. Since these are commercial services, the risk of competing them seems low, with the biggest concern being avoiding gaps in service during the transition.Its terra incognita whether Apex, Thompson, and A1C would be willing to team with a new strand contractor. There is some political pressure to support local small businesses in the current economic climate, and we do have to mete out the possibility of protests from offerors who dont win the award. We also have to consider the recent emphasis on unbundling contracts to promote small business egression and participation in local markets. We will need to conduct an outline to determine the impact that bundling these services together will have on local small businesses.GROUNDS KEEPING/LANDSCAPING SERVICES local anesthetic small businesses also provide all the grounds keeping and embellish services the installation requires. Much like janitorial services, grounds keeping and embellish seem trivial or simple, but the quality and appearance of the landscaping and grounds can forthwith affect installation personnel and shape visitors lasting impressions of the installation. In other words, we take it for granted until it impacts us. The contractor will be expected to promote and maintain the appearance of all outside areas of the installation.Current Contract Informat ion Two contracts currently provide this service for the installation. The first, heptad months into its first option year, was awarded to Teds channelise Service, a Service-disabled Veteran owned Small Business. Contract Tree Trimming Contractor Teds Tree Service, Inc. Number of Employees 15 NAICS Codes 561730 Total Value $360,000 Type FFP Period of Performance 3 years (1-year base with 2 option years) Below is a high-level breakdown of the cost of this contract by FY. Appropriation FY 20X1 FY 20X2 TotalO&M $125,000 $117,000 $242,000 The second, five months into its first option year, is a multiple-award contract for all other lawn services. Contract Grounds Keeping and Landscaping Contractors LocalGreen (small business) YLC, Inc. (small disfavor business) NAICS Code 561730 Total Value $1,256,000 Type Firm Fixed Price (Multiple Award) Period of Performance 2 years (1-year base with 1 option year) Below is a high-level breakdown of the cost of this contract by FY. Appropriati on FY 20X1 FY 20X2 Total $623,000 $633,000 $1,256,000 Service Requirements Under these contracts, Teds provides year-round tree trimming, pruning, removal, and maintenance and arborist consulting services, and LocalGreen and YLC provide all grounds keeping and landscaping services (lawn care, planting, walkways, patios, fertilizing, etc. ) except snow removal. Current Performance some(prenominal) contracts are being executed satisfactorily, and all performance thresholds have been met so far in both cases. Both contracts are in the middle of their first option years.Teds performance thresholds for tree trimming specify response times and maximum number of customer complaints. YLC and LocalGreen are also beholden to response time and customer complaint thresholds. None of the three has had a customer complaint in the last twelve months. Stakeholder Comments on Projected Requirements As you know, we have many new residents moving onto the installation due to the BRAC initiative. This will generally impact any contract or service area on base, but especially those that pertain directly to facilities maintenance or maintenance to the traffic areas.As with janitorial/custodial services, we currently project no significant changes to the installations grounds keeping requirements. With janitorial/custodial services, its unknown whether YLC, LocalGreen, and Teds would be willing to team with a new prime contractor. We will have to include this service area in our analysis on the impact to local small businesses of bundling these services in the next contract. PERSONNEL MANAGEMENT AND SUPPORT SERVICES A large business, Jankell Corporation, currently provide our personnel management and support. bit our stakeholders are satisfied with Jankells performance in this service area, personnel management and support services fit within the IOSS construct and could easily be combined with the other services in an omnibus contract. Current Contract Information The Joint Base Powells existing contract with Jankell Corporation is due to expire in May 20X1, several months prior to the expected award date for the new IOSS omnibus contract. Service Requirements Jankell Corp. provides the following types of Personnel Management and Support Services Human resources staff management * Personnel records maintenance and systems management * Establishing position descriptions and job qualifications * Customer service * Education and training * rede services * Awards programs temporary hookup overall the stakeholders are satisfied, there have been some complaints. For example, complaints include the difficulty involved in getting thanksgiving to change, update, or add position descriptions. Stakeholder Comments on Projected RequirementsWhile the other services being discussed are critical for the Joint Base Powell and its operations, Personnel Management and Support services typically impact the morale and of the workforce more so than the other services and, as such, they need to be cautiously considered in terms of who is selected to perform these critical duties. Efficiency and cost savings should non replace value when deciding on a contractor to provide these services. SECURITY PROTECTION SERVICES We have been meeting our trade protection/protection services requirements through a large business, AlliedPro, Inc.While AlliedPro has been successfully perform typical commercial earnest protection services, we would like to streamline this approach, centralize all Joint Base Powell security protection service requirements under the new IOSS contract. Current Contract Information Three years ago we awarded a contract for security/protection services to AlliedPro, Inc. , a large security and consulting services provider with offices in the area. Contract Security/ egis Contractor AlliedPro, Inc. Number of Employees 9250 NAICS Codes 561612 Total Value $15. 2M Type FFPPeriod of Performance 5 years (1-year base with 4 option years) Below is a high-level breakdown of the cost of this contract by FY. Appropriation FY 20X9 FY 20X0 FY 20X1 FY 20X2 FY 20X3 Total O&M $2. 9M $3. 0M $3. 0M $3. 1M $3. 2M $15. 2M AlliedPro provides 45 full-time security personnel for the base the Government provides an additional 20. There are two months remaining in the second option year. Service Requirements AlliedPro security personnel (45 full-time employees) provide the following types of security protection services under this contract * contain routine patrols and manage dispatch Protect property and facilities * Control access to the base * Maintain/administer cyber security systems * Conduct background checks and process security clearance applications * Issue visitor and base personnel realization cards Government security personnel (20 full-time employees) provide the following types of security protection services * Threat response * Protection for national security operations * Protection for alert equipment * Protection for sensitive and categorize information The estimated cost of the work performed by the uniformed personnel is some $1. 0M annually. Current PerformanceAmong other performance requirements, AlliedPro is expected to * Respond to 100% of incidents within the threshold time specified * Conduct 100% of routine patrols on schedule * Process 95% of background checks and security clearance applications within the threshold time specified * Maintain required training certifications and vagabond minimum qualifications for 100% of personnel on the contract * stop up the rate of physical security incidents is below the threshold during at least 95% of the monitoring periods * Ensure the rate of cyber security incidents is below the threshold during at least 98% of the monitoring periodsCurrently, we are not satisfied with AlliedPros personnel management. In the last twelve months there have been some issues with personal appearance, physical fitness, timeliness, and some customer complaints. AlliedPro manages a large and respective(a) workforce and works with many large clients and government agencies. Sometimes we aspect these issues arent getting the attention they should be, and that AlliedPros internal hiring standards are not as rigorous as they appear on paper.Stakeholder Comments on Projected Requirements Our business case analysis shows that transferring the current military support of some base security services will be cost effective, but we want to ensure that consolidation does not impact service quality in this critical service area. Were concerned with consolidating all our security/protection services under one prime, given our current post with AlliedPro.Were also concerned with the new contractors learning curve during the transition period, as they take over protection of vital assets and classified information from military personnel. Another thing to consider we drive to maintain a threshold number of security personnel per capita on base, the po pulation of which increase measurably due to BRAC over the next few years. FINANCIAL MANAGEMENT SERVICES Currently financial management services are handled by largo, Inc. , a large business.While there is no case to indicate that Largo is not successfully performing and that the costs are unreasonable, our business case highlights that rolling these services into the future IOSS omnibus contract will inevitably yield cost savings and related process efficiencies. Current Contract Information The Joint Base Powell contract with Largo for financial management services is in its third of four manageable option years, which fortunately align with the fiscal year (the same as the targeted award date for the future IOSS contract).Estimated Annual Cost/Savings While specific savings for this specific service area have not been forecasted, market research reveals that combining these requirements with the IOSS contract will yield hands savings, OH reductions, and a more affordable prof it rate, all of which have the potential of saving the command significant money and personnel oversight in this tightly constrained budgetary environment. Service Requirements Financial management services currently include monetary resource control * Resource allocation * compute execution * Funds status reports * Cost performance analysis * Funds reconciliation * Labor/ payroll department support * Review and reconciliation of reimbursable customer accounts Current Performance Largo, Inc. currently offers the following services and performance targets/levels * Process payroll on time 100% of the pay periods * Process payroll with 98% accuracy during all pay periods * Process all financial transactions with 98% accuracy Conduct 95% of all required audits on schedule * Submit 100% of budgets on time * Ensure compliance with generally accepted accounting principles Stakeholder Comments on Projected Requirements While never popular to displace a contractor that is performing well ( unless Largo competes and wins the IOSS contract), the projected cost savings and process efficiencies that the pending IOSS contract offers justifies the transition costs and change management that will inevitably be required to implement this new approach.
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