Information System Analysis On Hdfc Bank

education body Analysis On Hdfc curseAs part of the RBIs liberalization of the Indian slanging Sector in 1994, The Housing attach Finance Corporation Limited accredited an in principle citationto set up a fix in the private sector. The brink was registered as HDFC Bank Limited, in August 1994 at Mumbai, India. HDFC Bank commenced its operations as a Scheduled Commercial Bank in January 1995. HDFC is cardinal of the Indias premier housing finance company and it experiences an impeccable track go into in Indian market as puff up as internationally.overviewHDFC Bank provides a wide range of financial outputs, assistance and function to its much than 18 million nodes across various hundreds of cities in India using seven-fold distribution channels including cash machines, phone deposeing companying, mobile banking and net banking. HDFC Bank is a dynamic bank, with a young and zealous team determined to win the vision of becoming a world-class Indian bank. The busine ss ism is primarily based on four core values node Centred, Operational Excellence, Product Leadership and People. With the belief that the ultimate identity and triumph of the bank will reside in the exceptional quality of our large come and their extraordinary efforts, the bank is proving to do exceptionally well.As on the twelvemonth ended March 31, 2010, the Bank had a total income of Rs. 19,980.5 crores and net expediency of Rs. 2,948.7 crores as against Rs. 19,622.9 crores and Rs. 2,245.0 crores respectively in the previous year signifies the suppuration and kitchen stove of the bank.The bank has three principal business sectors 1.retail banking, 2. sell banking and 3.treasury operations.vision and missionary postHDFC Banks mission is to be a World Class Indian Bank, maintaining high shopworn against international standards, putting forward best practices in terms of product cracks, service levels, engineering, audit compliance and assay management. The main obje ctive is to observe building excellent customer franchises all across distinct businesses so as to be the best provider for target retail and wholesale customer segments, which will event in healthy profits, consistent with the Banks risk appetite. HDFC Bank is dedicated to do these while also ensuring the upmost levels of honourable standards, integrity and regulatory compliance.Business strategyIncrease the market parcel in Indias banking and financial services sector by a check growth strategy aiming at balancing quality and growth in profitability.Enhance its technology and open saleable systems in order to accept increased tote up of products to increased number of customers and to hold operating beMaintain high standards through credit risk management fall in more and more innovative products and services that attract its targeted audience and talking to inefficiencies in the Indian marketDevelop products and adapt to services that number its cost of fundsAim at hea lthy earnings growth in financial segment with low volatility.Infrastructure and OperationsvisibilityHDFC Bank was incorporated in August 1994, and, currently has an nationwide profits consisting of 1725 Branches and 4232 ATMs in 779 Indian towns and cities.Refer render 1.HDFC Bank in India operates on the following basic segmentsPersonal Banking Includes all financial deals between a commercial bank andan individual.Wholesale Banking Includes all sorts of financial dealings indoors Corporates, mediumand small Enterprises, Financial Institutions and Trusts as well as the organisation Sector.NRI Banking Includes personal banking relations with the Non Resident Indians.HDFC Bank has been recognized, felicitated and awarded by a number of organisations.MANAGEMENT INFORMATION SYSTEMThe Banking sector is pretty much utilise to the concept and implementation of Management Information System since decades.Earlier during the counterbalance of 1980s the term MIS was utilize for the m ainly making reports and to analyze the information.. This was thus send to Top management, and decision were taken by them accordingly.Management of Information system is really benefitial during taking decisions and is a collected result of both- info mining and Data W behousing.Refer figure 2 for benefits of MIS.INFORMATION AND communicating TECHNOLOGYARCHITECTURE Hub And Spoke ArchitectureThe head quarter of HDFC is primed(p) in Mumbai. It has a network based IP which is primordialized and the branches are spread across the nation and is committed to the main data centralize at Chandvilli in Mumbai. Maharashtra.NetworkA regional hub is defined much(prenominal) that the branches are categorized under different regions each having its regional hub. At the main region, the different branches coming under a single localization principle are connected to the hub. These are then further connected to the central data centre using pipes having bandwidth of either 2 Mbps or 64 Kbps.There are two hubs instead of one.In a matter of age to come, HDFC Bank has decided to put connections with the feature of built-in redundancy in the network itself. Like, Madras could be connected to Bangalore and Kolkata, with all three of them being connected to Chandivili. Therefore, if the Kolkata-Chandivili link fails, then Kolkata will use the Madras link to connect to the Chandivili data center. VSAT solutions is used for networking.ServersThe bank uses SCO Unix and MicroBanker from i-flex solution.With an increase on number of Banks branches, it became necessary to conceptualize Unix/RISC operating systems instead of an Intel Unix weapons platform, and thus the bank selected the Sun platform. presently the bank is running its application on a Sun platform.As there was a rise in the volume of transactions, the total number of branches as well as the number of users has resulted in up-gradation of the hardware platform also.The database used is DAS and network SAN.Ba nking applicationsThe software used by the bank for corporate and retail banking are different. The reason for this is that there was no package which could cater to both the domains.For the corporate sector HDFC Bank used MicroBanker aft(prenominal) Flexcube. The Flexcube UBS uses a Compaq Alpha box-GS160. It also uses SAN solutions from Hitachi Data Systems. For the retail sector, the bank uses an offering from i-flex solutions Finware.There were no issues faced by the bank regarding migration as the products they used were easily upgradeable and were usually supplied by the same set of vendors. The vendors also ensured that the programs that they were furnish had the feature that could conveniently help in migration or upgradation.StorageThe bank currently using SAN technology, but they may conduct to consider NAS technology in the future. This calls for huge investment as various areas such as backup, tragedy recovery need to be addressed. The bank has to depot data accord ing to the RBI guidelines for seven years, and as it is not necessary to store the data on the net-the bank uses tapes for off-line retentiveness of data. The bank anticipates storage costs to decrease, and bulk purchases would be economical.Disaster Recovery setupThe uprise is that is needed to protect our data first as the basis for a business continuity plan. The disaster recovery site of the bank is turn up in Chennai. The data which is tored at the main site is also replicated in real- eon online at the site in Chennai as well. Servers store the data at the site of DR and constant replenishment takes place. Incase of any disaster , the data is replicated and is available to use. Hence , both the bank and the customer have a feeling of security.BANK HDFC BANKVendor NCR To provide assay Clearing solutions to impediment clearing operations departmentAbout NCR (Refer figure 3)NCR is one of the prime leading vendor of payment and escort touch on solutions. Its core objective is to assist the financial institutes and companies to deliver products incorporating innovation in the constantly changing scenario of payments.The solution enables transaction with references to items to be captured digitally change or distributed to ATMs, branches, doed, archived and exchanged.These solutions are built with intensive knowledge and consulting and analysis by experts, integrated with a full range of high quality mental imagery transports and ATMs, and supported by a wide range of global customer services..Other solutions included are like the cheque image processing, image storage and the retrieval, cheque and document imaging software etc. curb CLEARING PROCESS (INDIA) (Refer figure 4 and 5)The advent of the clearing process takes place with the cheque being deposited in the bank/branch from where it is drawn. The spoken language of the cheque takes place to the specific branch or bank. Then the cheque is sent for payment if there are funds available and if th e banker is convinced that it is genuine.In case if the cheques are left unpaid, they are returned to the present bank through another clearing which is known as Return Clearing. soupcon chit System (SVS)Refer Figure 6The Signature Verification System further strengthens the entire process of verification by boom electrification of the whole process. By taking the image of the signature cards, the operators now crapper have direct access to the stored image of the cheque as well as signature card ,during the time of verifying cheques.The end result is that the entire process of cheque signature verification is carried out at a faster rate, also being more accurate as well as cost-effective compared to that of any other manual process. finisA management information system is a process which necessitates the coach with the information required to manage an organization efficiently and effectively. MIS is considered an essential function of effective and reasonable business decis ions.The report concludes that Management Information System is par beneficial to the Banks for its transaction. We have seen the cheque Clearing Process and the inter-group communication of IT for the same.IT contribution to banking Sector has really facilitated fast communication and real time networking.The Signature Verification System ensure the security and thus maintains the religious belief of the customer. Thus, the degree of customer satisfaction is elevated.Comment on the HDFC BankHDFC Bank has done exceptionally well considering its enthusiasm in MIS. Along with NCR it has received many award for preforming excellent. IT has been falicitated with the Multi-Channel Capability award for using the NCR APTRA eMarketing solution by NCR. IT facilitated the customers communication via email,mobile services etc.It has also received the best ATM Installation and Management Solution award for HDFC Bank adapting to the NCR APTRA eMarketing solution to enhance customer service, r educe ATM transaction times and operating costs, and increase new revenue channels through its ATM network.Thus, establishing such IT foundation has reduced cost of paper for letters and faster access to the services available. It has also enhanced the customer experience. But, a lot more groundwork be done on security which can again strain the applications for the customers and will built a sense of trust for the same.REFERENCES1. www.hdfcbank.com2. www.scribd.com3. www.ncr.com4. www.banktech.com5. www.rbi.org.in6. wiki.answer.com